Emotional Intelligence Skills Chapter : 3 My Financial Career by Stephen Leacock: Real life Experience
Real life Experience
You may have
encountered people like the narrator in a shop or other commercial
establishment. In about 100 words, write the troublesome behaviors of one such
person how it could affect the clientele of the establishment.
Individuals
exhibiting troublesome behaviors in commercial establishments can disrupt the
overall customer experience and affect the clientele in various ways. For
example, a person who is excessively demanding and rude to staff may create a
tense atmosphere, making other customers uncomfortable. Their impatience and
loud complaints can increase stress levels for everyone present. Moreover, such
behavior may cause delays in service, inconveniencing other customers who have
to wait longer. In extreme cases, the disruptive customer's actions could deter
potential clients, harming the reputation and business of the establishment.
Thus, one troublesome customer can have a ripple effect, impacting the
satisfaction and well-being of others.
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