Problem
Solving Skills from the story : The Lookout Man
According to the
dictionary a problem is a situation, person, or thing that needs to be dealt
with or solved. We cannot ignore problems. We have to find the best possible
solutions to problems in order to do well at work and live a good life.
Think about the life of
the main character in the story, William Morris. He is 53 years old, happily
married and has a daughter who is also married. He has a reasonably good job
and is contented with his work. But one day he faces a serious problem. An
American who visits the shop in which Morris works, attempts to lift a valuable
ring with the help of a lady. Cleverly and courageously, Morris is able to
solve the problem and restores the ring to his employer.
What skills does he
possess? He reads widely and observes people wherever he goes. He is therefore
able to develop his powers of observation and deduction. When the theft occurs,
he infers from the sequence of events, how the ring must have been taken away
by the lady.
William Morris has both
interpersonal and intellectual acumen. He has a good relationship with his
coworker, Miss Susskind and his employer, Mr Regnier. They understand each
other and cooperate effectively to solve the problem of the theft.
There is much that we
can learn from the story. If we apply our mind and heart to a problem we can
always find workable solutions. We need courage, calmness, and presence of mind
to tackle problems.
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