Assume that the bank that you work for has decided to freeze all the savings accounts which have remained inoperative for the past two years. Assuming yourself to the manager (customer care) draft and email to be sent to all concerned.
From:
To:
Cc:
Bcc:
Date:
Subject: Important Notice: Inactive Savings Account Freeze
Dear Valued Customer,
I hope this message finds you well. We appreciate your trust in [Bank Name] for your banking needs and would like to bring an important update to your attention.
In an effort to ensure the security and efficiency of our services, we periodically review our accounts. As part of this review, we have identified a number of savings accounts that have remained inoperative for the past two years.
To maintain the highest standards of account management and security, we have taken the decision to freeze these inactive savings accounts. Please note that this action will not affect your active accounts or any funds you have with us.
If you believe your account has been erroneously identified as inactive or have specific concerns about this action, please don't hesitate to reach out to our customer care team at [Customer Care Email] or visit your nearest [Bank Branch Name] branch. We are here to assist you and resolve any queries you may have.
This proactive measure is in line with our commitment to providing you with the best banking services and ensuring the safety of your financial assets. We encourage you to keep your accounts active by conducting regular transactions and staying engaged with our banking services.
Thank you for choosing [Bank Name] as your financial partner. We look forward to continuing to serve your banking needs and maintaining the highest level of service for all our valued customers.
Warm regards,
[Your Name]
Customer Care Manager
[Bank Name]
[Contact Information]
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