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Problem Solving Skills Summary

 Problem-solving skills from the story

According to the dictionary a problem is a situation, person, or thing that needs to be dealt with or solved. We cannot ignore problems. We have to find the best possible solutions to problems in order to do well at work and live a good life.

Think about the life of the main character in the story, William Morris. He is s3 years old, happily married and has a daughter who is also married. He has a reasonably good job and is contented with his work. But one day he faces a serious problem. An American who visits the shop in which Morris works, attempts to lift a valuable ring with the help of a lady. Cleverly and courageously, Morris is able to solve the problem and restores the ring to his employer.

What skills does he possess? He reads widely and observes people wherever he goes. He is therefore able to develop his powers of observation and deduction. When the theft occurs, he infers from the sequence of events, how the ring must have been taken away by the lady.

William Morris has both interpersonal and intellectual acumen. He has a good relationship with his coworker, Miss Susskind and his employer, Mr Regnier. They understand each other and cooperate effectively to solve the problem of the theft.

There is much that we can learn from the story. If we apply our mind and heart to a problem we can always find workable solutions. We need courage, calmness, and presence of mind to tackle problems.

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