Skip to main content

Sales Letter Exercise


Sales Letter (New Product Launch)

Step 1: Choose a product

Product chosen: SmartFit Pro Smartwatch

Step 2: Follow the standard sales letter format

Email
Subject: Introducing SmartFit Pro – Your Perfect Health Companion
New!Click to edit

From: ABC Electronics Pvt. Ltd.
21, Industrial Estate,
Mumbai – 400001

To:
All Valued Customers

Date: 5 February 2026

Dear Valued Customer,

We are delighted to thank you for your continued trust and association with ABC Electronics Pvt. Ltd. It gives us immense pleasure to introduce our latest innovation—SmartFit Pro Smartwatch, specially designed to enhance your lifestyle and well-being.

SmartFit Pro comes equipped with advanced features such as heart-rate monitoring, sleep tracking, step counter, calorie tracker, Bluetooth calling, and a long-lasting battery. With its sleek design and water-resistant body, it is perfect for both fitness enthusiasts and working professionals.

To express our gratitude to our existing customers, we are offering an exclusive launch discount of 20% on SmartFit Pro for a limited period. This smartwatch seamlessly connects with both Android and iOS devices, ensuring ease of use and reliability.

We are confident that SmartFit Pro will become your everyday health partner. For orders or further enquiries, please contact our sales team or visit our nearest showroom.

Thank you for choosing ABC Electronics. We look forward to serving you better with our innovative products.

Yours sincerely,
Sales Manager
ABC Electronics Pvt. Ltd.
Contact: 98765 43210
Email: support@abcelectronics.com


2. Telephonic Dialogue (Role-Play)

Step 1: Identify the characters

  • Customer

  • Sales Executive

Step 2: Write the dialogue

Sales Executive: Good morning, ABC Electronics. This is Rahul speaking. How may I help you?

Customer: Good morning. I’m really unhappy with the smartwatch I purchased last week. The battery drains very quickly.

Sales Executive: I’m extremely sorry for the inconvenience caused, sir. I understand how frustrating that can be. May I know your order number, please?

Customer: Yes, it’s SF1025.

Sales Executive: Thank you for the details. I see your concern here. This issue may be due to a software update problem. We can resolve it immediately.

Customer: I hope so, because this is disappointing.

Sales Executive: I completely understand, sir. We will either update the software free of cost or replace the product if required. Our technician will contact you within 24 hours.

Customer: That sounds better. Thank you for your help.

Sales Executive: You’re most welcome, sir. Thank you for your patience and for choosing ABC Electronics. Have a great day!

Comments

Post a Comment

Popular posts from this blog

BCA/BBA Sem-1 Business Communication Short Question Answer of Unit : 1

  BCA Sem-1 Business Communication  Short Question Answer 1. Define Communication Skills/ Process Ans: Communication is a Latin Word derived from 'Communicare' Meaning sharing ideas, opinions, information and Feelings between two or more than two participants trough proper channel and get a feedback. 2. What are the elements of Communication skills? Ans: There are total 7 elements of communication skills as follows: 1. Sender 2. Encode 3. Message 4. Channel 5. Decode 6. Receiver 7. Feedback 3. What is Interpersonal Communication? Ans: Communication happens between two people is known as interpersonal communication for i.e. A friend talking with another friend. 4. What is Extra-personal Communication Skills? Communication that takes place with human entities and non-human entities as well , it is called to be extra personal communication. 5. What is Intrapersonal Communication Skills? Intrapersonal skills are  a form of self-communication because it rel...
Post a Comment
Read more

HINDI PROFICIENCY AND LIFE SKILLS_FY BBA SEM_I हिंदी वर्णमाला: स्वर और व्यंजन का विस्तृत विवरण

 UNIT: 1    हिंदी वर्णमाला: स्वर और व्यंजन का विस्तृत विवरण प्रस्तावना हिंदी भाषा की वर्णमाला में स्वर और व्यंजन के माध्यम से ध्वनियों का एक समृद्ध संग्रह प्रस्तुत किया गया है। यह वर्णमाला न केवल भाषा की संरचना को समझने में मदद करती है , बल्कि भाषा की लय , संगीत और संचार के विभिन्न पहलुओं को भी स्पष्ट करती है।   1. स्वर ( Vowels) परिभाषा:   (Defination) “ स्वर वे ध्वनियाँ होती हैं जिनका उच्चारण स्वतंत्र रूप से किया जा सकता है। ये ध्वनियाँ बिना किसी अवरोध के उच्चारित होती हैं। स्वर का उपयोग शब्दों में स्वतंत्र रूप से किया जा सकता है। “   स्वर के प्रकार:   ( क) स्वर की परिभाषा के अनुसार 1.        ह्रस्व स्वर ( Short Vowels):     ये छोटे समय के लिए उच्चारित होते हैं।     उदाहरण: ·          अ ( a) - अमर ( Amar) ·          इ ( i) - इंद्र ( Indra) ·          उ ( u) ...
Post a Comment
Read more

TY B.SC/B.Com/B.A. Phrasal verbs

 Phrasal verbs  Ch: 6 Positivity Skills 1. set up - establish 2. save up - keep money for future use 3. pass by - go past 4. look for - search for 5. go out - leave one's house or country 6. set out - leave a place and begin a journey 7. set about - begin a task 8. wear away - become thin; no longer visible by constant use 9. dawn on - become gradually clear to one's mind 10. sit up - to go to bed at the usual time. Sentence:  1. Set up: They plan to set up a new office downtown. 2. Save up: I'm trying to save up for a new car. 3. Pass by: I saw her pass by my house this morning. 4. Look for: I'm looking for my keys; have you seen them? 5. Go out: They decided to go out for dinner tonight. 6. Set out: We set out early to avoid traffic. 7. Set about: She set about organizing her room right after breakfast. 8. Wear away: The writing on the old sign has worn away over time. 9. Dawn on: It finally dawned on me that I had left my wallet at home. 10. Sit up:...
1 comment
Read more