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FY BCOM SEM -I SEC_Advanced Communication Skills in English-I Dialogue Writing: Making and Accepting an Apology

 1. Parveen forgets to wish her friend Anju on her birthday and calls her to apologise. Anju assures her that it is all right.


Parveen: Hello, Anju! How are you?

Anju: Hi, Parveen! I am fine. How are you?

Parveen: I am fine too. Anju, I am really sorry. I completely forgot to wish you yesterday on your birthday.

Anju: Oh, Parveen! It is all right. Please don't worry about it.

Parveen: I feel really bad. I remembered your birthday only this morning. I was so busy with my college work that I completely lost track of the date.

Anju: Don't feel bad. I understand that you have been busy with your studies.

Parveen: Still, I should not have forgotten such an important day. You are one of my closest friends.

Anju: That's very sweet of you. Your apology means a lot to me.

Parveen: Belated happy birthday, Anju! I hope you had a wonderful day and enjoyed yourself with your family and friends.

Anju: Thank you so much, Parveen. I had a lovely time. My family arranged a small celebration at home.

Parveen: That sounds wonderful! I am sorry I could not be there.

Anju: It's perfectly fine. You can make up for it by treating me to lunch sometime.

Parveen: Of course! I promise. Let me take you out this weekend.

Anju: Deal! And once again, don't worry. I have completely forgiven you.

Parveen: Thank you, Anju. You are such a good friend.

Anju: That's what friends are for. See you soon!

Parveen: See you. Take care!


2. Ashok Garg apologises to his senior colleague, Tony Alfred, for a mistake that he made in drafting a legal document. Alfred excuses Ashok.


Ashok: Good morning, Mr Alfred. May I speak to you for a moment?

Tony: Good morning, Ashok. Of course. What is the matter?

Ashok: I wanted to apologise for a mistake I made while drafting the legal document yesterday.

Tony: What mistake are you referring to?

Ashok: I accidentally entered an incorrect date in one of the important sections of the document. I noticed the error while reviewing the final copy this morning.

Tony: I see. Did you check the document before submitting it?

Ashok: Yes, sir. I checked it, but unfortunately, I overlooked that particular error. I sincerely regret my carelessness.

Tony: I appreciate that you have informed me about it. Mistakes can happen, but we must be especially careful while preparing legal documents.

Ashok: I completely understand, sir. I take full responsibility for the mistake. I have already corrected the date and prepared a revised copy.

Tony: Good. Have you checked the entire document again?

Ashok: Yes, sir. I have carefully checked every section twice to make sure there are no other errors.

Tony: All right, Ashok. Don't worry too much. I accept your apology. Just be more careful next time.

Ashok: Thank you very much, sir. I am grateful for your understanding.

Tony: You're welcome. Consider this a learning experience.

Ashok: Certainly, sir. I assure you that I will be more careful in future.

Tony: Good. Please submit the corrected document to me before the meeting.

Ashok: I will do that immediately. Thank you once again for understanding.

Tony: That's all right, Ashok. Carry on with your work.

Ashok: Thank you, sir. Have a good day.

Tony: You too.

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