Insight

  Problem-Solving Skills Proverb: 1.       Every cloud has a silver lining: This proverb means that even in difficult or challenging situations, there is usually a positive or hopeful aspect. It encourages people to look for the good that can come out of adversity.   2.       God helps those who help themselves: This proverb emphasizes the importance of taking initiative and working towards one's goals. It suggests that divine assistance is more likely to come to those who make their own efforts.   3.       There is no use crying over spilt milk: This proverb advises against dwelling on past mistakes or losses. Once something has gone wrong, it's more productive to move forward and learn from the experience rather than lamenting it.   4.       Where there is a will, there is a way: This proverb underscores the idea that determination and a strong des...

 Real Life Experience You may have known or heard about an attempted theft in a jewelry showroom. Write a paragraph in about 150 words on how the stolen jewelry was recovered. In a dramatic turn of events following an attempted theft at a prestigious jewelry showroom, the stolen jewelry was successfully recovered through the collaborative efforts of law enforcement and keen-eyed witnesses. The incident occurred when a group of masked individuals attempted to carry out a heist in broad daylight, causing panic among customers and staff. The quick thinking of an alert store employee, who discreetly activated the alarm system, played a crucial role in summoning the police to the scene. Law enforcement arrived promptly, securing the area and conducting a thorough investigation. Meanwhile, witnesses outside the showroom provided critical information, identifying the culprits and their escape vehicle. With this vital information in hand, the police pursued the suspects, leading to a high-...

  Problem-solving skills from the story According to the dictionary a problem is a situation, person, or thing that needs to be dealt with or solved. We cannot ignore problems. We have to find the best possible solutions to problems in order to do well at work and live a good life. Think about the life of the main character in the story, William Morris. He is s3 years old, happily married and has a daughter who is also married. He has a reasonably good job and is contented with his work. But one day he faces a serious problem. An American who visits the shop in which Morris works, attempts to lift a valuable ring with the help of a lady. Cleverly and courageously, Morris is able to solve the problem and restores the ring to his employer. What skills does he possess? He reads widely and observes people wherever he goes. He is therefore able to develop his powers of observation and deduction. When the theft occurs, he infers from the sequence of events, how the ring must have been ta...

  Chapter: 5 Learning Skills from the Story The Three Question by Leo Tolstoy Learning skills from the story In the story the king wants the answers to three important questions so that he can rule his country effectively. The desire to learn is so great that even though he is a king he is willing to do manual work for the hermit. He sets himself a learning goal and does not stop till he achieves his objective. He starts to learn because he has already assessed the areas in which he needs to develop. If he felt that he knew everything, he would never begin the process of learning. He identifies the people who can teach him and when he is not satisfied he looks further till he finds the learned man. He learns to forgive the man who comes to kill him and in the process, strengthens his friendship with the man.

  Chapter: 4 Assertive Skills from the Story The Verger Assertive skills from the story Assertiveness means the ability to express opinions or desires strongly and with confidence, so that people take notice. Assertive people understand their rights and responsibilities and stand up for them. They are not afraid to say 'no,' if the situation demands it. They are not shy, or hesitant to ask for clarification from others. They ask for help when it is needed. Their body language shows confidence and belief in themselves.   In contrast to assertive behaviour, are two undesirable types of behaviour. These are submissiveness and aggression. While submissiveness refers to agreeing to everything at the cost of pain to oneself, aggression refers to achieving one's goals unmindful of how others suffer. Both behaviours lead to problems in human relationships.   In the story The Verger,' the foreman states his position clearly and confidently. He says that he cannot l...

  Chapter: 3 Emotional Intelligence Skills from the Story My Financial Career Emotional intelligence skills from the story The story, 'My Financial Career', tells you about a man who made a mess of a simple bank transaction because he was nervous and afraid of bank officials. If the man's emotional intelligence skills had been better developed, he would have been able to handle the situation in the bank more effectively.  

  Chapter: 2 Teamwork Skills whitewashing the Fence Teamwork skills from the story Mark Twain tells the story of how Tom Sawyer manages to get out of doing a task set by his Aunt Polly as a punishment for disobeying her the day before. Tom is a bright and energetic young boy who has been condemned to whitewash a fence on a lovely summer's day. He knows that all his friends will be playing and enjoying themselves whereas he himself will have to work. But Tom's unhappiness does not last, because he comes up with a wonderful idea to solve his problem. The rest of the story is about how Tom Sawyer uses his intelligence to create a team of willing painters to whitewash the fence for him. Thus Tom turns a dreary and lonely task into an enjoyable one. In the end the work gets done and the fence ends ip with not one, but three coats of paint! This was possible because Tom Sawyer unknowingly harnessed the benefits of teamwork for his own ends. In this story, Tom is both funny an...

  Chapter: 1 Listening Skills The Boy Who Broke the Bank Listening skills from the story Listening is a facility that most living beings possess. While animals retain their listening ability long after babyhood, human beings seem to lose their capachy to listen 8 English and Soft Skills as they grow older. Notice how many people are unable to listen to teachers in college classrooms and to colleagues and employers in workplaces. When we were young we could communicate with people fairly easily. This is because we depended more on our non-verbal communication skills. But now that we are older there are so many things that interfere with our capacity to listen. What then should we do? When somebody speaks, we must listen. If we do not understand what a person says, we can ask questions to clarify our doubts. We must look beyond the words being spoken and try to understand what the person is thinking and feeling. In other words, we must learn to listen with empathy. The swee...

  Role play Work in pairs and enact this situation. Think about something you have wanted to learn but have been prevented from doing so. For example, you may have wanted to learn a computer language, driving, swimming, singing, playing a musical instrument, dancing, or pursue a course of study. Imagine that you get an opportunity to fulfill your dreams. Meet the instructor and ask questions regarding your course. Kiran : (Excited and eager) Hey there! I can't believe I finally have the chance to learn to play the guitar. I've wanted to do this for ages!   Kranti: (Smiling and friendly, playing the role of the instructor) That's fantastic! I'm glad you're here to start this journey. So, what would you like to know about the course?   Kiran : Well, first off, how long does the course typically take? I'm really eager to start playing songs.   Kranti: The duration can vary depending on your practice and progress, but typically, it takes around six...

  Soft Skills at Workplace: Soft skills at the workplace Discuss these questions in groups of four or five and share your answers with the class. Each group can choose one topic. 1 What are the reasons for the mismatch between education and employment? Topic 1: Reasons for the Mismatch Between Education and Employment ·          Rapid Technological Changes: Advances in technology can outpace the skills taught in formal education, leading to a skills gap. ·          Lack of Practical Experience: Many educational programs focus on theory rather than practical skills needed in the workplace. ·          Evolving Job Market: Job market demands change over time, making it difficult for educational institutions to keep up. ·          Inadequate Career Guidance: Students may not receive proper guidance on career choice...

  Real life experience You may know about people who were forced to quit their jobs. In 150 words write about one person and how he or she coped with the situation. Try to think of someone who later became successful. Meet Sarah, a talented graphic designer who was forced to quit her job due to corporate downsizing. At first, she felt like a bird with clipped wings, grounded and unsure of her future. But Sarah had an unbreakable spirit and an unwavering passion for design. She decided to turn adversity into opportunity.   She used her newfound free time to explore her own creative projects, eventually launching a freelance design business from her home. With hard work and determination, she slowly built a clientele and her portfolio, showcasing her unique style. As word spread about her innovative designs and dedication, she gained recognition and bigger projects.   Sarah's journey was not without its challenges, but her unwavering determination paid off. She ...

  Soft Skills at Workplace Discuss these questions in groups of four or five and share your answers with the class. Each group can choose one topic. 1.       You have been working in a company for many years and your employees are satisfied with your work. Suddenly one day you are asked to upgrade your skills. Topic 1: Upgrading Skills at Work   ·          Participating in workshops, seminars, and training sessions offered by the company. ·          Seeking online courses or certifications related to their field. ·          Mentoring or shadowing colleagues with more expertise. ·          Joining professional organizations and attending conferences. ·          Reading industry-specific books, articles, and staying updated on trends. 2...

  Chapter: 5 Learning Skills Three Questions Thinking about Soft Skills Work in pairs and discuss these questions. Why is it important to update one's knowledge and skills? Updating knowledge and skills is crucial for personal and professional development. It allows individuals to stay competitive, adapt to changing environments, and meet the demands of their careers. Here are some key reasons: Adaptation: As industries and technologies evolve, individuals need to stay current to remain relevant and effective in their jobs. Problem-solving: New knowledge and skills can help individuals address complex challenges and find innovative solutions. Career advancement: Continuous learning often leads to career growth, promotions, and new opportunities. Personal growth: Learning new things can boost self-confidence and open doors to personal interests and hobbies. What are the different sources you can use to acquire knowledge? There are various sources to acquire knowledge, including: For...

  Chapter: 4 Assertive Skills 1.       What is Assertive Skills? 2.       How is assertiveness different from aggression? 3.       What are the characteristics of an assertive person? 4.       Why do employers prefer assertive candidates? Answer: 1.       Assertive skills refer to the abilities and behaviors that enable a person to communicate effectively while respecting their own rights and the rights of others. These skills include clear communication, setting boundaries, active listening, and problem-solving.   2.       Assertiveness differs from aggression in that assertive communication is respectful and considerate of others' feelings and rights, while aggression is forceful, disrespectful, and often seeks to dominate or harm others. Assertiveness aims to find a balance between expressing one's needs and respecting the nee...

  Write opposite of the given word by using appropriate suffixes Word                                          Suffixes          Certain                                         Uncertain Important                                    Unimportant Action                         ...

  Chapter: 5 Learning Skills Make two more negative prefixes with given word and examples: Prefix                          Examples                                Your Word A-                                  Amoral                                    Asymmetrical, Apathetic, Achromatic Anti-                     ...